SAP CS Online Training

Go Training’s offers the best Oracle SAP CS Online Training Course is designed by IT Professionals with the IT Industry Specialists as our trainers are experienced and certified trainers. They share their experience, tips and tricks in the SAP CS Online Training course. We are also delighted to be one of the best leading IT online training with best experienced IT professionals and skilled resources. We have been offering courses to consultants, companies so that they can meet all the challenges in their respective technologies.

SAP CS (Customer Service) is of valuable module in SAP ERP and it is an extension of SD module and Plant Maintenance Module. Plant Maintenance Module gives the addresses processes in the in house maintenance functions in Customer Service handles service provided to the customer. It is chiefly used for high quality customer support as after sale service in the industry. It leverages the features provided chiefly by the Plant Maintenance and Sales and Distribution modules.

Customer Service Course details – Content

Overview on Customer service

CS Integration with Other Modules

CS – SD Integration

CS – QM Integration

CS – FI Integration

CS – CO Integration

CS – PP Integration

CS – MM Integration

CS – HR Integration

Organisational elements in Customer service Module

Master data in Customer service

Installed Base Management

Functional Location


Serial Number Management

Work Centre

Cost Centre


Activity Pricing

Warranty & Types

Status Profiles

DIP Profile

In-House Repair Process

. Service Notification
. Repair Order
. Service Order
. Resource Related Billing

Repair-At-Site Process

. Service Notification
. Service Order
. Resource Related Billing

Annual Maintenance Contract Process

. Contracts
. Task Lists
. Maintenance Plan

Third Party Repair Process

. Service Notification
. Service Order
. Resource Related Billing

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