SAP CS Online Training

 

GO Trainings offers the best SAP CS Online training is designed by IT Professionals  with the IT industry specialists as our trainers are experienced certified tutors will share their experience, tips and tricks in the SAP CS Online course. And also we are providinglike SAP MM Online Training. Customer Service (CS) draws on functionality from different SAP application components, in particular Plant Maintenance (PM) and Sales and Distribution (SD).

SAP CS (Customer Service) is of valuable module in SAP ERP and it is an extension of SD module and Plant Maintenance Module. Plant Maintenance Module gives the addresses processes in the in house maintenance functions in Customer Service handles service provided to the customer. It is chiefly used for high quality customer support as after sale service in the industry. It leverages the features provided chiefly by the Plant Maintenance and Sales and Distribution modules.

 

                           

SAP CS Training Course Content

 

 

 

Overview of SAP CS Outline:

 

Customer Service Course details – Content

 

Overview on Customer service

 

CS Integration with Other Modules

 

CS – SD Integration

 

CS – QM Integration

 

CS – FI Integration

 

CS – CO Integration

 

CS – PP Integration

 

CS – MM Integration

 

CS – HR Integration


Organisational elements in Customer service Module

 

Master data in Customer service

 

Installed Base Management

 

Functional Location

 

Equipment

 

Serial Number Management

 

Work Centre

 

Cost Centre

 

Activity

 

Activity Pricing

 

Warranty & Types

 

Status Profiles

 

DIP Profile

 

In-House Repair Process
. Service Notification
. Repair Order
. Service Order
. Resource Related Billing

 

 

Repair-At-Site Process
. Service Notification
. Service Order
. Resource Related Billing

 

 

Annual Maintenance Contract Process
. Contracts
. Task Lists
. Maintenance Plan

 

 

Third Party Repair Process
. Service Notification
. Service Order
. Resource Related Billing

 

 

Contact For More Details Sap CS Online Course On +919063320459     My SQL DBA Training

 

 

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